Travelers health insurance for worldwide travel

**Frequently Asked Questions About Travel Health Insurance**

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**Is travel health insurance mandatory for Turkey?**
Yes, travel health insurance is mandatory for all trips to Turkey.

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Traveling without insurance can expose you to significant financial risks, especially if you encounter a medical emergency in a foreign country. Language and currency barriers can prevent you from accessing quality healthcare, and medical expenses abroad can be exceptionally high. Additionally, many countries, including Turkey, now require travel health insurance as part of their entry requirements. This often includes coverage for events related to COVID-19, making it even more important to have adequate insurance in place before you travel.

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**When does the insurance policy come into effect?**
Your insurance policy comes into effect from the moment you cross the Turkish border or from the start date stated on the policy, whichever comes first.

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**What language should I use to enter my details?**
To ensure the accuracy of your information, you must use the **Latin alphabet** as it appears on your passport.

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**Can I buy an insurance policy on behalf of someone else?**
Yes, you can easily issue a policy on behalf of another person. You do not need their direct participation. Once the payment is completed, you can send the electronic insurance policy to the person it covers.

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**What should I do if my payment does not go through?**
If you encounter payment problems, we recommend that you follow the steps below:

- Contact your bank to make sure that there are no restrictions on your card for international transactions.
- Make sure that there are sufficient funds on your card and that your internet transaction limits allow the payment.

If the problem persists, do not hesitate to contact our support team for assistance.

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**How ​​long does it take to receive my insurance policy after payment?**
After your payment is successfully completed, your insurance policy will be sent to you by e-mail on the same day.

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**Is travel insurance required for transit flights?**
Yes, it is highly recommended that you have travel insurance even for transit flights.

Unforeseen events can occur at any time, including during a short layover or transit flight. If you don’t have adequate insurance, you could be left without support in an emergency. For peace of mind, we strongly recommend that you purchase travel insurance that covers your entire trip, including transit periods.

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**Travel smart and stay protected—get travel health insurance today!**